Advocate Lutheran General Hospital

About This Project

Maintaining machinery and equipment is important to the operations for any company, but especially so for hospitals. To ensure the reliability of their critical machinery, Lutheran General Hospital contracted with Kroeschell to provide complete machine maintenance services.

The Problem

In the past, Advocate Lutheran General Hospital has worked with multiple mechanical contractors to maintain the wide variety of machinery and equipment in their facility. In order to streamline the machine maintenance, the hospital wanted to consolidate and work with a single company who could handle everything from the ten (10) Carrier and two (2) York chillers critical to the hospital, to the smaller, non-critical machinery.

Lutheran General’s equipment includes:

  • 18 chillers
  • 47 AC units
  • Six (6) dry coolers
  • Five (5) condensers
  • One (1) air handling unit

The Solution

Since the 1990s, Lutheran General had worked with Kroeschell, primarily to provide service and support on smaller mechanical devices. However, the hospital selected Kroeschell as the main service provider to manage the entire operation because, unlike the major manufacturers, we have experience working on all brands of machine. Now, the hospital has one point of contact for the maintenance of the critical (and non-critical) equipment that keeps the facility functioning 24/7/365.

The full coverage maintenance program includes:

  • Up to two seasonal inspections and up to 12 operating inspections yearly
  • Response to emergency calls in under two hours
  • Perform seasonal start-up and shutdown and to perform winter maintenance
  • Equipment adjustments and furnish labor and material for equipment repair
  • To furnish and replace filter media as needed
  • Power wash condensers up to once a year

The Result

With a Kroeschell Service team onsite full-time, there have been no major breakdowns or unscheduled downtime since taking on this service project. Our familiarity with the hospital provides us with a complete understanding of the facility and has expanded Kroeschell’s role with the company to include construction jobs, boiler retrofits and general service calls.


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Customer Profile

Advocate Lutheran General Hospital is a 645-bed non-profit teaching hospital located in the Chicago suburb of Park Ridge, Illinois. Founded in 1949, Advocate Lutheran General Hospital is one of largest hospitals in the Chicago area with more than 25,000 employees and 4,600 affiliated physicians.


24/7 Mechanical Service, Medical