Meet Cindy Gillespie
In the fast-paced world of client services, Cindy Gillespie shines as a dedicated and passionate Client Service Coordinator at Kroeschell. With over a year of experience, Cindy’s journey illustrates the rewards of working at a company that truly values its employees and cultivates a supportive environment.
A Day in the Life of a Client Service Coordinator
Cindy’s day kicks off early with a review of her emails. “We get jobs directly from customers contacting technicians,” she explains. Her work involves creating work orders, ensuring jobs are logged correctly, and assigning them to the right technicians. From fielding phone calls to writing contracts and handling billing, her role is dynamic and changes daily. “Whatever needs to be handled, they’ll come to me and ask me if I can take care of it,” Cindy shares, underscoring the trust and responsibility she has earned at Kroeschell.
Remarkable Experiences at Kroeschell
When asked about her most satisfying experiences, Cindy doesn’t single out just one. Instead, she highlights the fulfillment that comes from helping customers in urgent situations—especially those in need of heating or air conditioning. “It’s satisfying to make sure people stay healthy and don’t get sick because of something like that,” she says. This reflects Kroeschell’s commitment to customer satisfaction and the vital role employees like Cindy play in delivering that promise.
Why Cindy Loves Her Job
Cindy thrives on the variety her job offers, particularly the daily interactions with customers and the diverse range of tasks. With a background in accounting and customer service, her role at Kroeschell is the perfect blend of her skills and interests. “I enjoy dealing with people and the variety of the work. It’s very fulfilling,” she remarks.
The Appeal of Working at Kroeschell
While living nearby adds convenience for Cindy, it’s the company culture and friendly environment that make her job truly rewarding. “People are friendly, and I enjoy the type of work. I’ve been doing it for a very long time,” Cindy notes. The supportive and collaborative atmosphere at Kroeschell fosters both professional and personal growth.
A Glimpse into Cindy’s Personal Journey
Cindy’s professional path has been shaped by her lifelong interests. She always loved math, which naturally led her into bookkeeping and accounting. “At some point, I wanted to be a mom, but I also loved math, so I got into bookkeeping and accounting,” she shares. This combination of personal passion and professional expertise has culminated in her current, fulfilling role at Kroeschell.
The Culture at Kroeschell
Cindy describes Kroeschell’s culture as laid-back and relaxed, with open lines of communication across the team. “I can suggest things to make processes run smoother without any hesitation,” she notes. This open and supportive environment encourages innovation and continuous improvement, making it a great place for employees to thrive.
Why Work at Kroeschell?
For those considering a career at Kroeschell, Cindy’s story offers a compelling glimpse into why it’s such a fantastic place to work. The company’s diverse divisions provide numerous opportunities that cater to various skills and interests. “I enjoy the people I work with and the variety of tasks my job entails,” Cindy adds. Kroeschell’s larger size compared to her previous workplaces also allows for more interaction and learning across different departments, enhancing the overall work experience.
Cindy Gillespie’s story is a testament to the positive, fulfilling work environment at Kroeschell. Her experiences reflect the company’s commitment to its employees and customers alike. If you’re seeking a place where you can grow, contribute meaningfully, and be part of a supportive and dynamic team, Kroeschell might just be the perfect fit for you.
